Terms and Conditions
Last Modified: 08/31/2024
Table of Contents
Table of Contents
1. Introduction
Welcome to Tact Lead. These Terms and Conditions (“Terms”) govern your access to and use of our website www.tactlead.com and the services we offer. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
We reserve the right to modify these Terms at any time. Your continued use of our website and services after any changes have been made constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates.
2. Services
Tact Lead provides lead generation services designed to help businesses connect with key decision-makers. Our services include:
Lead Generation: We offer verified contact information, including active email addresses and LinkedIn profiles, for decision-makers such as CEOs, owners, founders, and marketing/sales personnel.
Customized Lead Lists: We create tailored lists based on your specific industry, geographic location, and other criteria to ensure you reach the right audience for your business.
Data Validation: We validate all contact information to ensure accuracy and reduce bounce rates, enhancing the effectiveness of your outreach campaigns.
Consultation Services: We provide expert guidance to help you identify and target your ideal audience, and to optimize your lead generation strategies.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or reliability of the data provided.
3. User Responsibilities
By using our website and services, you agree to the following responsibilities:
Accuracy of Information: You agree to provide accurate, current, and complete information when creating an account, submitting forms, or otherwise interacting with our services. It is your responsibility to update this information as necessary to ensure its accuracy.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
Lawful Use: You agree to use our website and services only for lawful purposes and in accordance with all applicable laws and regulations. You must not use our services for any fraudulent, illegal, or unauthorized activities.
Prohibited Conduct: You agree not to:
- Use our services in a way that could harm, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of our services.
- Attempt to gain unauthorized access to any part of our website or services, other accounts, or computer systems or networks connected to our services.
- Engage in any activity that violates the rights of others or that could damage our reputation or disrupt our services.
Compliance with Policies: You agree to comply with all additional policies and guidelines provided by Tact Lead, including those relating to privacy, data protection, and acceptable use.
If you violate these responsibilities, we may suspend or terminate your access to our website and services without notice.
4. Payment and Refunds
4.1 Payment Terms
Payment Methods: We accept various payment methods, which will be specified during the checkout process. Accepted methods may include credit cards, debit cards, and other electronic payment options.
Billing Information: You agree to provide accurate and complete billing information. By providing your payment details, you authorize us to process the payment for the services you have ordered.
Charges: All charges for our services are as specified on our website or in your order confirmation. Prices are subject to change, and any changes will be communicated to you before they take effect.
4.2 Refund Policy
No Refunds for Delivered Services: Due to the nature of our services, we do not offer refunds once the services have been delivered. This includes cases where the delivered leads do not meet your expectations or requirements.
Service Issues: If you experience any issues with our services or believe there is an error, please contact us within [insert number of days, e.g., 7 days] of receiving the services. We will review your concerns and work with you to address any issues.
Refund Requests: If applicable, refund requests must be made in writing and will be reviewed on a case-by-case basis. Refunds may be granted at our sole discretion, subject to any terms specified in your service agreement.
4.3 Dispute Resolution
- Dispute Handling: Any disputes related to payments or refunds should be reported to us as soon as possible. We will work with you to resolve any issues in a fair and timely manner.
5. Intellectual Property
5.1 Ownership
All content on our website, including but not limited to text, graphics, logos, images, software, and other materials (collectively, “Content”), is the property of Tact Lead or its licensors and is protected by intellectual property laws, including copyright, trademark, and patent laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Content for your personal, non-commercial use only. This license does not include the right to:
- Copy, reproduce, or distribute any Content without our prior written permission.
- Modify, create derivative works of, or otherwise exploit any Content in any manner.
- Reverse engineer, decompile, or disassemble any software provided on our website.
5.3 Trademarks
All trademarks, service marks, and trade names used on our website are the property of Tact Lead or their respective owners. You may not use any trademarks, service marks, or trade names without the prior written consent of the owner.
5.4 User-Generated Content
If you submit any content to our website, including feedback, suggestions, or other materials (collectively, “User-Generated Content”), you grant us a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, distribute, and display such User-Generated Content in any form or medium. You represent and warrant that you have the right to grant this license and that your User-Generated Content does not infringe on the rights of any third party.
5.5 Infringement Notification
If you believe that any Content on our website infringes your intellectual property rights, please contact us with a detailed description of the alleged infringement. We will review your claim and take appropriate action if necessary.
6. Limitation of Liability
6.1 General Disclaimer
To the fullest extent permitted by law, Tact Lead and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, whether incurred directly or indirectly, arising out of or in connection with your use of our website or services.
6.2 No Warranty
Our website and services are provided “as is” and “as available,” without any warranties or representations, express or implied. We do not warrant that our website or services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
6.3 Maximum Liability
In no event shall Tact Lead’s total liability to you for any claims arising out of or related to your use of our website or services exceed the amount paid by you, if any, for the services giving rise to the claim.
6.4 Exclusions
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. If these laws apply to you, some or all of the above limitations or exclusions may not apply, and you may have additional rights.
6.5 Indemnification
You agree to indemnify, defend, and hold harmless Tact Lead and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of our website or services, or any violation of these Terms.
7. Indemnification
7.1 User Obligation
You agree to indemnify, defend, and hold harmless Tact Lead and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your use of our website or services.
- Any violation of these Terms or any other policies or guidelines provided by Tact Lead.
- Any infringement or violation of any intellectual property rights, privacy rights, or other rights of third parties.
- Any content you submit or transmit through our website or services, including User-Generated Content.
7.2 Notification of Claims
If a third party makes a claim against us that you are obligated to indemnify, you will be notified promptly of the claim. You will have the right to participate in the defense of the claim with your own counsel, at your own expense, provided that we have the right to participate in the defense and to control the defense and settlement of the claim.
7.3 Cooperation
You agree to cooperate fully in the defense and settlement of any claim for which you are indemnifying Tact Lead. Failure to cooperate or respond in a timely manner may result in the waiver of your indemnification obligations.
7.4 Survival
The indemnification obligations set forth in this section shall survive the termination or expiration of these Terms and your use of our website and services.
8. Changes to Terms
8.1 Right to Modify
Tact Lead reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms on our website. We may also notify you of changes via email or through other communication channels.
8.2 Continued Use
Your continued use of our website and services after any modifications to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates or changes.
8.3 Notification of Changes
While we will make reasonable efforts to notify you of significant changes to these Terms, you agree to regularly review the Terms to stay informed of any modifications. Your continued use of the website and services following any changes will be deemed as your acceptance of those changes.
8.4 Applicability
The revised Terms will apply to all use of our website and services from the effective date of the changes forward. The previous version of the Terms will no longer apply once the revised Terms are in effect.
9. Termination
9.1 Termination by Us
Tact Lead reserves the right to terminate or suspend your access to our website and services at our sole discretion, without prior notice, for any reason, including but not limited to:
- Violation of these Terms or any other policies or guidelines provided by Tact Lead.
- Engaging in unlawful or inappropriate conduct.
- Non-payment of any fees or charges due.
9.2 Termination by You
You may terminate your use of our website and services at any time by discontinuing your access and notifying us. Please note that any fees paid prior to termination are non-refundable.
9.3 Effect of Termination
Upon termination or suspension of your access:
- Access: You will no longer have access to your account or any content, data, or information associated with it.
- Obligations: Any obligations you have under these Terms, including but not limited to indemnification, will survive the termination.
- Data: We may retain certain data for legal, regulatory, or operational purposes, as described in our Privacy Policy.
9.4 Reinstatement
In the event of suspension or termination, you may contact us to discuss the possibility of reinstatement of your access. Reinstatement will be at our sole discretion and may require you to comply with additional terms or conditions.
9.5 No Liability
Tact Lead shall not be liable to you or any third party for any termination or suspension of access to our website or services.
10. Governing Law
10.1 Applicable Law
These Terms and Conditions, along with any other policies or agreements referenced herein, shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
10.2 Jurisdiction
Any disputes, claims, or legal proceedings arising out of or in connection with these Terms or your use of our website and services shall be subject to the exclusive jurisdiction of the courts located in [Your State/Country]. You agree to submit to the personal jurisdiction of these courts for the resolution of any such disputes.
10.3 Dispute Resolution
Before initiating any legal action, you agree to first attempt to resolve any disputes informally through negotiation or mediation. If a resolution cannot be reached, the dispute may be resolved through arbitration or in the courts as specified above.
10.4 International Users
If you access our website or use our services from outside [Your State/Country], you are responsible for compliance with local laws. These Terms and Conditions are intended to be compliant with the laws of [Your State/Country] and may not comply with laws in other jurisdictions.
11. Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you need to contact us for any other reason, please use the following contact details:
Email: info@tactlead.com
Phone: +880 1732557654
Address: 13/148, North Kutubkhali, Jatrabari, Dhaka 1236
We strive to respond to all inquiries promptly. Your feedback is important to us, and we appreciate your communication.